Shipping policy
Effective Date: January 2025
Business Name: NorthStar Vacuums of Eau Claire
1. Shipping Methods
We ship orders using trusted carriers, including:
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UPS
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USPS
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SpeeDee Delivery (regional Midwest carrier)
The carrier used may vary depending on product size, weight, and destination.
2. Shipping Locations
We currently ship to addresses within the continental United States.
We do not ship internationally at this time.
3. Estimated Delivery Times
Typical delivery windows:
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Wisconsin & Midwest: 2–4 business days
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Continental U.S.: 3–7 business days
Delivery times may vary based on carrier delays, weather conditions, or holidays.
4. Order Processing Time
Most orders are processed and shipped within 1–2 business days.
Orders placed on weekends or holidays ship the next business day.
5. Tracking Information
Once your order ships, you will receive an email with:
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Tracking number
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Carrier information
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A link to follow your shipment’s progress
6. Shipping Costs
Shipping costs are calculated at checkout based on carrier rates and product weight.
7. Lost or Damaged Shipments
If your order arrives damaged or is lost in transit:
Contact us at support@northstarvacuums.com or call 715-835-8663 and we will assist with a replacement or claim with the carrier.